Privacy Policy

1. Information We Collect

1.1 Personal Information

• Full name and contact details (email, phone number)
• Shipping and billing addresses
• Payment information and transaction history
• Communication preferences

1.2 Device Information

• Device identifiers (IMEI, serial numbers)
• Browser type and settings
• IP address and location data
• Cookie and tracking data

2. How We Use Your Information

2.1 Core Business Purposes

• Processing and fulfilling your orders
• Verifying device authenticity and ownership
• Providing customer support and warranty services
• Processing returns and refunds
• Sending order confirmations and shipping updates

2.2 Business Operations

• Improving our products and services
• Market research and analytics
• Fraud prevention and security measures
• Legal compliance and regulatory requirements

3. Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption for data transmission
• Secure data storage with regular backups
• Access controls and authentication measures
• Regular security audits and assessments
• Employee training on data protection

4. Data Retention and Deletion

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. You can request deletion of your data by contacting our Privacy Team.

5. International Data Transfers

Your information may be transferred and processed in countries where our servers are located. We ensure appropriate safeguards are in place for international data transfers.

6. Your Privacy Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request data deletion
• Restrict or object to processing
• Data portability
• Withdraw consent

7. Contact Information

For privacy-related inquiries, contact our Data Protection Officer:
Email: support@pretechie.com
Phone: +971 55 7542374