Terms of Service

1. Acceptance of Terms

By accessing or using PreTechie's website and services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.

2. Product Information

2.1 Device Condition

• All devices are thoroughly inspected and tested
• Condition grades are assigned based on standardized criteria
• Product descriptions aim to be accurate and comprehensive
• Minor cosmetic variations may exist

2.2 Warranty Coverage

All devices come with a 1-year limited warranty from the date of purchase. This warranty covers:

• LCD/Display defects (dead pixels, display artifacts)
• Touch screen functionality
• Motherboard component failures
• Battery capacity degradation below 80%

The following are explicitly excluded from warranty coverage:

• Physical damage (drops, cracks, liquid damage)
• Unauthorized repairs or modifications
• Normal wear and tear
• Cosmetic imperfections noted at time of purchase
• Software issues not related to hardware malfunction
• Accessories (chargers, cables, etc.)

Extended warranty options are available for purchase within 30 days of device purchase. Warranty service requires proof of purchase and may include service fees for non-covered issues.

3. Purchasing and Payment

• All prices are in the displayed currency and subject to change
• Payment is required at the time of purchase
• We accept major credit cards and specified payment methods
• Sales tax will be applied where applicable

4. Shipping and Returns

4.1 Shipping Policy

• Processing time: 1-2 business days
• Multiple shipping options available
• Tracking information provided via email
• International shipping restrictions may apply

4.2 Return Policy

• 7-day return window for most items
• Product must be in original condition
• Return shipping costs may apply
• Refunds processed within 5-7 business days

5. User Responsibilities

• Provide accurate account information
• Maintain account security
• Use devices in accordance with manufacturer guidelines
• Report issues promptly

6. Prohibited Activities

• Unauthorized resale of products
• Fraudulent purchases or returns
• Abuse of warranty or return policies
• Violation of applicable laws

7. Intellectual Property

All content, trademarks, and intellectual property on our website are owned by PreTechie. Unauthorized use is prohibited.

8. Limitation of Liability

PreTechie is not liable for any indirect, incidental, or consequential damages arising from the use of our services or products.

9. Dispute Resolution

Any disputes shall be resolved through arbitration in accordance with applicable laws. The venue for resolution shall be [Your Jurisdiction].

10. Contact Information

For questions about these Terms:
Email: support@pretechie.com

Phone: +971 55 7542374